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Frequently Asked Questions
General QuestionsOur Value & ImpactOne Big Green vs Alternative SolutionsProduct PricingGetting StartedPlant Asset & Site Inventory ManagementSmart Service & Installation SchedulingService Reporting & Maintenance TrackingField Crew Time Tracking & Labor ManagementReplacements Rotations & Color ProgramsIssues Tasks & Special AssignmentsReal-Time Job Costing & Margin TrackingOur servicesImplementation Project Management ServiceData Clean-Up ServiceTeam Training Service Support & AssistanceTechnical & Integration Questions
Getting started is simple. You can sign up for a free trial and explore the platform right away - whether you need an app for managing plant installations, an app for managing plant lease, an app for managing plant maintenance, or a plant service management platform for your interiorscaping business. The trial gives full access to all features, so you can experience everything the plant operations system and plant data management platform have to offer.
If you like it, simply activate your billing, and your account continues seamlessly - no limits, no interruptions, and all your data stays where you added it. From day one, you can manage installations, rentals, maintenance visits, and plant data using a business management system for interior plant services designed for real-world workflows.
Sign up for a free trial here.
Absolutely, and many companies do.
OBG is intentionally designed so that interiorscaping teams can set everything up at their own pace. The system doubles as a plant installation planning application, a software for managing plant maintenance, and a business app for interior plant services, so everything is structured around the day-to-day workflows you already follow in the field.
The entire platform is supported by a clear, practical Knowledge Base that walks you through setup, configuration, and onboarding. Whether you’re configuring OBG as a plant installation planning platform, a system for managing plant rentals, or an FSM software provider for interior plant services, the steps are laid out in easy, self-serve guides.
You can confidently implement the full setup without any external help, and many teams do exactly that.
Your team can learn One Big Green entirely through the Knowledge Base, which has both a training library and an onboarding guide. It covers everything from configuring the plant service management application to using OBG as a plant operations platform or business management platform for interior landscapers.
The resources include step-by-step articles, walkthroughs, configuration examples, and best-practice recommendations for using OBG as your plant maintenance management software, plant data management system, or interiorscaping application.
Companies often use our Knowledge Base internally to train new employees, which works beautifully because everything is structured around real operational workflows - installation planning, lease management, plant service routes, and routine maintenance.
Yes. If you’d like expert support, we can absolutely help.
Many clients choose a hybrid approach: they self-implement most of the setup using the Knowledge Base and bring us in for specific tasks. Others outsource the entire process to us.
Our team can assist with anything from configuring OBG as your platform for managing plant lease or plant service management system, to setting up advanced workflows inside your business management system for interior plant services.
We offer optional, separately billed services such as workflow planning, data configuration, template setup, staff training, and full operational rollout.
You’ll find details on our implementation services here.
Yes, and this is one of the areas where many teams appreciate a bit of guidance. If you’re working with an existing dataset from another plant maintenance management system, a business software for interior landscapers, or a general FSM platform provider, we can help you move it into One Big Green.
We can also configure the system so it fully supports your own operational model - whether you focus on installations, design-and-build projects, maintenance, lease programs, or rentals.
If you’d prefer hands-on support, you can explore our implementation services here.
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