
Currently inside the One Big Green software:
Customers and service sites
Note and access key information like customer address, assigned technician, parking, site access, and water source with ease, whether entered manually or imported via spreadsheets.
Plant displays and details
Plant displays can be organized by service site, floor, zone, and room. Each display includes all information on the installed product, such as the plant species, planter details, location, quality, substrate, top dressing, size, and more.
Maintenance history and notes
Benefit from the automatic creation of the complete plant maintenance records, including watering, fertilizing, pruning, pest prevention, or each time a plant display was skipped.
Add notes with photos about anything that you think is worth noting.
Service visit planning
Plan your service visits, making them one-off or recurring. Set up the service time, or make them flexible.
Re-assign the visits when necessary and get your technicians instantly notified about any changes in planning.
Tracking time and mileage
Your technician can record the time they spend at each service site, including the travel time. This will help you to manage the actual time spent on each site and stay within the estimated budget.
You can also track the mileage of the vehicles - the company-owned, or the private ones.
Geofencing
Verify all the check-ins of your field team using the GPS on their mobile devices.
Prevent miscommunications and make your hourly payroll truly transparent!
Service visit reports
Your technicians can mark the activities they perform during each service. This allows the back office of your company to keep track of what was done (and not done).
This is especially useful during personnel rotation or holiday periods when there's a lot of swapping of staff.
Plant display health control
Monitor the health of every plant display your company is servicing and spot problematic plants before your customer did.
Also get a clear idea on the areas of additional training your technicians might need.
Replacements and rotations
Eliminate the hassle of maintaining paper records. With the help of an app, technicians can effortlessly request a plant replacement. The back office takes care of the rest.
All replacement costs can be tracked, providing you with a comprehensive budget overview.
Coming soon:
Tracking issues
Log and work with on the issues arising during your service, assigning them to a relevant colleague and tracking the time it took you to resolve it.
Also benefit from the automatically created issues - for example, when a plant display is missing or your tech can't get access to it for quite some time.

Creating work orders
Create reminders for yourself and for your team members about all the extra things they need to do.
Setting up reminders about the next fertilizing or pest prevention routine or requesting some additional materials or tools from the office has never been easier!

Purchase orders
Create, compile and track the purchase orders on everything that your field team and your customers need.
Benefit from a comprehensive purchasing report to understand how much expenses went into a specific project or service account.

QA rounds and reports
Schedule the Quality assurance rounds and make sure that every service account is regularly checked.
Create your own QA round form and make sure you got all the aspects of an excellent service covered.

Delivery and installation planning
Schedule the deliveries of your plant replacements and new installs.
Track time and mileage spent, and make sure all this is accounted for when looking at your service margins.

Equipment and warehouse inventory
Track the whereabouts of your most valuable equipment and make sure nothing is ever lost.
Also, know what precisely you have in stock to prevent excessive purchasing.

Service budgets and extra spending
Set up the budgets for each service account: both in manhours, in % of the replacements and in extra spending.
Stay aware of where exactly you stand in terms of budget - in the current year, or over the whole duration of your contract.

Management dashboards
Get a very visual overview of your service portfolio, operational processes, and service sites. They can help you identify any problematic areas, make necessary adjustments, and ultimately increase your service margins. With their help, you can easily monitor the performance of your services and make data-driven decisions.

Service and installation proposals
Easily create the new service and installation proposals to boost your bottom line.
Thanks to the two-way intergration, get the real time availability and pricing forthe products of your main suppliers.

User management and user roles
Assign specific roles to each user of your company based on their tasks and responsibilities.
Define the permissions and visibility associated with each role to ensure that users have access only to the resources and information they need to perform their jobs effectively.

Integrations with other software systems
Integrate with your current accounting and CRM software to prevent the double entry of the data.
Get our help to customize your integration and make the software products exchange only the essential information.
