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One Big Green

One Big Green
Knowledge Base

Welcome to the One Big Green Knowledge Base, your go-to resource for mastering our software.

Designed with both managers and technicians in mind, this hub offers a rich collection of easy-to-follow instruction videos and guides to help you maximize your efficiency and streamline your operations.

Whether you're a current customer or just exploring One Big Green, dive in at your own pace and discover how our tools can transform your workflows.

Mobile app: Introduction to the One Big Green App

04:38

Mobile app: Logging Time, Service Visits and Deliveries in the App

08:58

Mobile app: Logging Unplanned Activities

01:45

Mobile app: Adding the Site Inventory from Scratch

02:30

Mobile app: Submitting a Replacement Request from the Field

04:53

Mobile app: Creating, Tracking, and Resolving Issues

02:37

Mobile app: Creating, Tracking, and Completing Assignments

03:09

Mobile app: Using Offline Mode in the Mobile App

01:55

For Service Technicians and Installers:

Back office: Introduction to the Back Office and Initial Setup of Your Account

05:26

Back office: Understanding the Data Structure: Sites, Services & More

03:04

Back office: Inviting Your Team & Assigning Roles

02:11

Back office: Navigating the Service Site Card

06:04

Back office: Importing Service Sites via Spreadsheet

04:34

Back office: Bulk Updating Your Service Sites

02:06

Back office: Manually Adding Displays to Service Sites

03:19

Back office: Importing Displays via Spreadsheet

05:47

Back office: Importing Displays from Pictures

02:13

Back office: Bulk Updating Displays Across Service Sites

02:34

Back office: Managing Plant Types & Nicknames

02:49

Back office: Managing Your Vehicle Fleet & Mileage Reports

01:52

Back office: Using the Operational Calendar

06:50

Back office: Geofencing and How it Works

01:27

Back office: Setting up and Managing Unplanned Activities

01:47

Back office: Understanding and Editing the Timesheets

04:14

Back office: Simple and Special Export of the Timesheets

03:41

Back office: Managing Replacements & Plant Rotations

07:13

Back office: Tracking & Managing Issues

02:55

Back office: Working with Assignments

03:29

For Managers and Supervisors:

Having questions or needing assistance
with anything?

Please don't hesitate to reach out to us on support@onebiggreen.com

We're always happy to help!

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