Issues, Tasks & Special Assignments
Stay ahead of every issue, and make sure nothing slips through the cracks.
With One Big Green’s issue management software for interiorscaping teams, you can capture, assign, and resolve on-site problems in seconds. Whether it’s a lighting issue, pest concern, or client request, the right people are notified instantly, and progress is tracked automatically.
This all-in-one task tracking and service escalation system turns reactive chaos into proactive clarity. Your teams know what needs attention, your managers stay in the loop, and your clients see professional responsiveness at every turn.
Special Assignments
Tracking
Handle the unexpected with confidence.
The ad-hoc service task tracking module lets your teams log special assignments on the go, from client requests to emergency visits.
Each task is recorded, prioritized, and monitored until completion, ensuring every extra job gets the attention it deserves (and the billing it earns).
Click to see the details →
Issue Reporting
& Escalation
When something goes wrong, speed matters.
The site issue reporting app lets field techs flag problems instantly, attach photos, and alert the right manager or client contact.
With automated escalation paths, critical issues never sit unnoticed - they’re acted on before they can become bigger problems.
Click to see the details →
Smart Flagging
& Alerts
Bring order to the noise.
Smart flagging and service alert automation help you categorize issues by type, urgency, or site, ensuring the right people are notified at the right time.
No more inbox overload, no more forgotten follow-ups.
Every alert has a purpose.
Click to see the details →
Automated
Task Workflows
Let the system do the follow-up for you.
With workflow automation for plant care teams, every new issue or task triggers the right sequence, from assignment and status updates to completion notifications.
You’ll save hours in admin while maintaining complete operational visibility.
Click to see the details →
